Responsibilities:
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Drink Preparation:
- Prepare and serve alcoholic and non-alcoholic beverages according to the established recipes and customer preferences.
- Create innovative and visually appealing cocktails, ensuring consistency in taste and presentation.
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Hospitality:
- Interact with customers, taking drink and food orders, and providing recommendations based on their preferences.
- Engage with guests in a friendly and professional manner, creating a welcoming atmosphere.
- Take and serve food and beverage orders and input them into the POS computer.
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Bar Management:
- Maintain a well-organized bar area, including cleanliness, stocking, and arranging supplies.
- Monitor bar inventory, restocking items as needed and keeping track of popular drinks for reordering purposes.
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Safety and Compliance:
- Adhere to responsible alcohol service policies and ensure that customers are of legal drinking age.
- Using behavioral cues to understand when a guest is indicating progressive levels of intoxication.
- Follow all health and safety regulations, including proper handling of glassware, utensils, and cleaning chemicals.
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Payment Handling:
- Process customer payments accurately, handling cash, credit cards, and electronic transactions responsibly.
- Provide accurate change and receipts to customers.
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Menu Knowledge:
- Stay updated on the food and bar menu, including new drink additions, all food offerings, ingredients, and specials.
- Educate customers about various types of drinks and food and their ingredients upon request.
- Suggest food menu pairings to cocktail and beer offerings.
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Problem Resolution:
- Address customer complaints or concerns professionally, escalating issues to the manager if necessary.
- Handle difficult situations with tact and confidence, ensuring customer satisfaction.
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Teamwork:
- Collaborate with kitchen staff, servers, and other bartenders to provide seamless service to customers.
- Assist in training new bartenders and bar staff members.
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Upselling:
- Promote special events, promotions, and upsell premium or specialty drinks to enhance revenue.
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Maintaining Cleanliness:
- Clean and sanitize the bar area, utensils, and equipment regularly to maintain hygiene standards.
- Dispose of waste and recycling following established protocols.
Compensation: $10.63 w/ tips.
Qualifications:
- Previous bartending experience preferred.
- Knowledge of drink recipes, food menu, spirit types and brands, preparation methods, and presentation techniques.
- Server experience preferred.
- Excellent communication and customer service skills.
- Ability to handle cash transactions accurately.
- Understanding of responsible alcohol service and compliance with legal drinking age regulations.
- Basic math skills for calculating bills, tips, and inventory.
- Attention to detail and ability to multitask in a fast-paced environment.
- Positive attitude, enthusiasm, and willingness to learn.
Los Dos Potrillos is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Born into a family with 15 children, Jose Ramirez was "lucky number 7." He started his pursuit of this dream as a 13-year-old bagboy at a grocery store in what is known as The Highlands area of Denver. He later worked as a server at Las Palmas, working 60-70 hours per week, eventually becoming the server manager. He would work so much that he would oftentimes sleep in his car while providing for his wife, Martha, and his two sons, Luis and Daniel. Jose saved up enough money to open up the first Los Dos Potrillos location in Centennial in 2002. Jose opened this first location of Los Dos with just $5.18 left in his bank account. Having sunk everything he had into his restaurant, Jose would tell these first customers of Los Dos that if they didn't like the food, he'd buy it for them. Now with four locations in Centennial (the original location), Littleton, Highlands Ranch, and Parker, Los Dos Potrillos provide customers in the South Metro area with "Real Mexican Food" while maintaining a family-friendly, "hole-in-the-wall" experience thanks to years of hard work by Jose Ramirez and his family.
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