Reports to: GM
Summary: Answers Phones in a professional manner that contributes to the smooth, efficient operation of the restaurant and keeps the area around the cash register as clean and orderly as possible by performing the following duties.
- Take customer orders over the phone.
- Receive payments and present change to customers.
- Pack food items ensuring that every order is complete.
- Function as the host/hostess of the restaurant when needed.
- Make reservations for customers.
- Receive food checks from waiters or customers.
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations.
- Ensure a balance of the register at the end of the shift or working period.
- A qualified candidate for the position of a restaurant cashier must have outstanding interactive and communication skills and also possess the enthusiasm to work with other staff as a team player.
- He/she should be able to carry up to 25 pounds and work in standing positions for up to eight hours per period.
- This position will also entail pulling, stretching, pushing, and incessant use of the wrist and fingers.
- High school diploma coupled with experience in related positions, as well as working knowledge in a similar role
- Excellent mathematical, multitasking, and computer skills
- Proficiency in using computers, calculator, and other machines required for transactions.
- Outstanding customer relation skills and ability to ensure a customer priority culture.
Born into a family with 15 children, Jose Ramirez was "lucky number 7." He started his pursuit of this dream as a 13-year-old bagboy at a grocery store in what is known as The Highlands area of Denver. He later worked as a server at Las Palmas, working 60-70 hours per week, eventually becoming the server manager. He would work so much that he would oftentimes sleep in his car while providing for his wife, Martha, and his two sons, Luis and Daniel. Jose saved up enough money to open up the first Los Dos Potrillos location in Centennial in 2002. Jose opened this first location of Los Dos with just $5.18 left in his bank account. Having sunk everything he had into his restaurant, Jose would tell these first customers of Los Dos that if they didn't like the food, he'd buy it for them. Now with four locations in Centennial (the original location), Littleton, Highlands Ranch, and Parker, Los Dos Potrillos provide customers in the South Metro area with "Real Mexican Food" while maintaining a family-friendly, "hole-in-the-wall" experience thanks to years of hard work by Jose Ramirez and his family.
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