Expo Los Dos Potrillos - Castle Rock

Expo

Full Time • Los Dos Potrillos - Castle Rock

The role of a Restaurant Expo, short for Expeditor, is crucial in ensuring the smooth and efficient flow of operations in a restaurant. The expo acts as a liaison between the kitchen staff and the front-of-house team, playing a pivotal role in coordinating food orders, ensuring accuracy, and maintaining overall quality control. The primary responsibilities of a Restaurant Expo include:

  1. Order Coordination:
    • Receive and organize incoming food orders from the kitchen.
    • Verify that each dish meets the established quality standards before it leaves the kitchen.
  2. Communication:
    • Effectively communicate with the kitchen staff, chefs, and front-of-house team to convey order details, special requests, and timing requirements.
    • Facilitate clear communication between the kitchen and serving staff to avoid any misunderstandings or delays.
  3. Quality Control:
    • Inspect each dish to ensure it meets the restaurant's presentation and quality standards before it is sent to the dining area.
    • Check that all components of a dish are included and that it aligns with customer specifications.
  4. Timing and Prioritization:
    • Coordinate the timing of various dishes to ensure that they are ready to be served simultaneously, maintaining consistency in service.
    • Prioritize orders based on dining room traffic, special requests, or specific customer needs.
  5. Expedite Service:
    • Ensure that all orders are delivered to the correct tables promptly.
    • Work closely with servers to manage the pace of service and avoid bottlenecks in the dining experience.
  6. Problem Resolution:
    • Address any issues or discrepancies in orders promptly and professionally.
    • Collaborate with kitchen staff to resolve any challenges related to order accuracy or timing.
  7. Organization:
    • Maintain an organized and clean workspace to facilitate efficient order handling.
    • Keep track of open orders, ensuring that each one is attended to in a timely manner.
  8. Menu Knowledge:
    • Stay informed about the menu, including ingredients, preparation methods, and any specials.
    • Assist servers with any questions they may have about the dishes.
  9. Team Collaboration:
    • Foster a positive and collaborative working relationship with kitchen and front-of-house staff.
    • Provide support to team members during busy periods.
  10. Adherence to Policies:
    • Follow all restaurant policies, including health and safety regulations, to ensure a safe and clean working environment.

A successful Restaurant Expo is a multitasker with excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced restaurant environment. They play a crucial role in delivering a positive dining experience by ensuring that orders are accurate, well-timed, and meet the restaurant's quality standards.
Compensation: $13.00 per hour




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EMPLOYEE BENEFITS

Flexible Schedules
Free Meals
Company Health Benefits For Eligible Employees (Company Covers 50%)
Paid Vacation For Managment Positions (Up To Two Weeks)
Employee Assistance Program
Paid Sick Time Up To 48 Hours Per Year